Collision Estimator Plano TX
Overview
Collision Estimator at Auto Dealership VII, LLC in Dallas Texas seeks a professional to lead repair discussions and ensure smooth processes. This role involves interacting with customers insurance companies and parts associates to guarantee smooth repair experiences. The ideal candidate excels in communication empathy and technical understanding of collision repair and insurance programs.
What You'll Do11
- 1Greet customers and discuss repair options
- 2Determine repair needs based on customer information vehicle walk-around and inspections
- 3Ask for the sale on all estimates
- 4Meet targeted sales goals and customer satisfaction index
- 5Understand collision repair basics and insurance programs such as DRP and non-DRP
- 6Produce repair orders with cost and time estimates ensuring full transparency
- 7Communicate frequently with technicians and parts associates for timely completion
- 8Follow up with customers on vehicle status based on preferences
- 9Manage multiple repairs simultaneously
- 10Work with associates on daily planning and release meetings
- 11Process transactions complying with state and federal laws
Requirements7
- 1Proven ability to provide exceptional customer experience
- 2Ability to set and achieve targeted goals
- 3Detail-oriented and organized
- 4Prior sales or retail experience preferred
- 5Demonstrated communication consultative interpersonal and organizational skills
- 6Experience working with technology
- 7Valid in-state driver's license with acceptable safe driving record
Salary Insight
Salary not disclosed in listing
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