Client Success Manager GPO Implementation Ovation Healthcare
Overview
Ovation Healthcare seeks a Client Success Manager to lead GPO implementations for hospitals. You will ensure smooth onboarding by aligning contracts and integrating supply chains. This role drives measurable savings and operational value while collaborating with internal teams. It differs by focusing on end-to-end implementation ownership and client education.
What You'll Do16
- 1Lead end-to-end implementation of GPO services for new and transitioning healthcare clients
- 2Develop and manage detailed project plans timelines and deliverables
- 3Coordinate cross-functional teams including Supply Chain Pharmacy Finance IT and vendors
- 4Oversee item master and formulary conversion to align with GPO contracts
- 5Ensure accurate and timely setup of contract pricing tiers and distribution agreements
- 6Validate savings opportunities through benchmarking and cost analysis
- 7Conduct financial analysis for contract tier optimization
- 8Act as primary point of contact for clients during implementation
- 9Conduct regular status meetings provide progress reports and manage issue resolution
- 10Support client education on GPO model compliance and reporting tools
- 11Guide hospital leadership through transition from prior GPO
- 12Facilitate adoption of new processes policies and compliance requirements
- 13Address barriers to implementation and escalate risks as needed
- 14Track realized savings against pro forma projections
- 15Provide reporting on compliance contract utilization and cost reduction
- 16Transition client to ongoing account management post-implementation
Requirements6
- 15+ years building ETL pipelines with Spark and Airflow
- 22+ years experience in healthcare supply chain GPO or implementation project management
- 3Bachelor’s degree in Healthcare Administration Supply Chain Business or related field
- 4Strong knowledge of hospital purchasing contracting and supply chain operations
- 5Excellent communication relationship-building and change management skills
- 6Financial analysis experience a plus
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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