Client Services Associate HUB International
Overview
Join HUB International as a Client Services Associate in Boston on a hybrid schedule. You will own client retention and build relationships while supporting a global insurance brokerage with over 540 locations. This role offers purpose-driven work and a clear path for growth.
What You'll Do11
- 1Assist the CRM in client retention and relationship building
- 2Acquire a thorough understanding of client business and benefit objectives
- 3Manage daily client accounts including claims and administrative issues
- 4Provide meeting notes summarizing discussions and action items
- 5Prepare benchmark reports and sales materials for client presentations
- 6Coordinate carrier changes and complete new business application forms
- 7Handle HSA/HRA/FSA/COBRA documentation and renewals
- 8Review employee documents for accuracy
- 9Implement value added services such as ThinkHR and Choosewell
- 10Assist with communications and benefit guides
- 11Support internal programs like Brainsharks
Requirements5
- 1One year experience in employee benefits account management
- 2Life/Health license required within six months of employment
- 3Proficiency with Microsoft Office products
- 4Strong organizational and interpersonal skills
- 5Ability to work in a team environment
Salary Insight
$42 - $62k per year
Location
Required Skills
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