Client Advisor - Luxury Fashion Store
Overview
Full Time Client Advisor at Ferragamo Beverly Hills location. Own client relationships, drive sales, and deliver exceptional experiences. We seek a passionate professional who thrives in a high‑end retail environment.
What You'll Do11
- 1Lead selling floor initiatives and hold accountable for sales results
- 2Collaborate with team to foster positive work environment
- 3Maintain stock levels and manage inventory on selling floor
- 4Create magical client moments through personalized styling
- 5Capture customer data in CRM to nurture long‑term loyalty
- 6Promote cross‑selling to boost uplift percentages
- 7Think creatively to improve client interactions and value delivery
- 8Handle phone, email, and in‑person inquiries with professionalism
- 9Fit clients with custom shoe selections and assess comfort
- 10Understand KPIs and devise strategies to exceed targets
- 11Recommend merchandise across channels to meet client needs
Requirements9
- 15+ years building client relationships in luxury retail
- 2Proven communication skills and storytelling ability
- 3Strong computer literacy for inventory tracking
- 4Fluent English with optional second language
- 5Retail sales experience preferred especially in luxury settings
- 6Ability to lift 20 lbs and stand for extended periods
- 7Reliable attendance and flexibility for varied schedules
- 8Commitment to inclusive workplace values
- 9Willingness to work independently with minimal supervision
Salary Insight
$46 - $48k per year
Location
Required Skills
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