Catering Sales Manager, Chick-fil-A Restaurant
Overview
You'll own the entire catering sales operation for our multi-million dollar Chick-fil-A at First Street, managing a team that drives event revenue and delivers Gold Standard hospitality. As a key leader in the restaurant, you'll partner with the management team to grow business through community events and corporate catering. This role offers a clear path to Restaurant Leadership, with a 90-day training program and promotion from within. You'll balance strategic sales initiatives with hands-on event execution, all while developing a high-performing catering staff.
What You'll Do9
- 1Build and lead the Catering Sales Department, implementing strategies that grow event revenue and profitability.
- 2Drive event sales by presenting product options that match each client's needs and negotiating contracts.
- 3Coordinate end-to-end event planning for high-profile groups, ensuring flawless execution from order to delivery.
- 4Maintain customer satisfaction by actively engaging with clients before, during, and after each event.
- 5Recruit, hire, and coach catering staff, conducting performance reviews and developing their sales skills.
- 6Own the catering P&L, monitoring labor, inventory, and costs to protect restaurant assets.
- 7Create and execute local marketing campaigns using social media platforms to attract new catering clients.
- 8Partner with other department leaders to align catering operations with restaurant standards and culture.
- 9Uphold ServSafe safety and hygiene standards across all catering events and kitchen operations.
Requirements10
- 12+ years in sales, marketing, event management, or food and beverage operations.
- 2Proven ability to manage multiple events simultaneously with strong time management.
- 3Exceptional communication and leadership skills, with confidence to present to C-level clients.
- 4Strong business acumen and market intelligence to identify growth opportunities.
- 5Detail-oriented with high standards for accuracy and thoroughness.
- 6Self-motivated with the ability to take initiative and drive results.
- 7Ability to lift 20-50 lbs and work on your feet for extended periods.
- 8Open availability for Friday and Saturday events and peak holiday seasons.
- 9ServSafe Manager Certification required (or willingness to obtain).
- 10Bilingual proficiency is a plus.
Salary Insight
$62 - $83k per year
Location
Required Skills
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