Call Center & Referral Coordinator - NWECP

You own the full patient experience at Vivid Women's Health, from first call to follow-up, ensuring each visit aligns with our care standards. You manage scheduling, patient communication, and daily operations, reporting directly to the office manager. This role puts you at the center of a dedicated team, where your friendly demeanor and organizational skills directly impact patient satisfaction. You'll coordinate with clinical staff to keep patients on track with their therapy plans, making you a vital link between patients and providers.

CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA

Verified

21h agoCharlotte, North Carolinapayroll

You will own the patient's first impression at CEENTA, handling 115-125 inbound calls daily in a contact center environment. You'll schedule, reschedule, and cancel appointments in Epic EHR, collect pre-payments, and route triage requests. You'll join a collaborative, mission-driven team of 50+ providers and 200+ staff across the Carolinas. This role demands a calm, detail-oriented professional who thrives on helping others. You'll master Epic while building patient trust in a high-volume setting.

Patient Referral Specialist at Texas Spine Consultants owns the end-to-end referral process for a high-volume spine practice. You will coordinate patient referrals to specialists, laboratories, and imaging centers, verify insurance coverage, and secure authorizations. Working alongside physicians, nurses, and front-office staff, you will ensure every referral moves swiftly and accurately. This onsite role in Dallas offers a collaborative team, flexible scheduling, and generous paid time off.

You will own patient scheduling and coordination for a medical office, managing high-volume calls and ensuring smooth appointment flow. You'll support financial processes and maintain patient relations, working with medical office systems and scheduling software. You'll join a collaborative team focused on efficiency and patient care. This role offers a consistent Monday-Friday schedule and the chance to cross-train in other administrative duties.

Handle high-volume inbound calls at UHS National Call Center, routing patients, families, and referral sources to the right teams. Serve as the first point of contact for behavioral health and substance use support, using MS4 to document every interaction. Work Tuesday-Saturday with a set schedule, collaborating with Admissions Coordinators to ensure callers receive clear guidance. This role demands calm professionalism in high-tension situations and offers growth within UHS's 300+ subsidiaries.

Manage client interactions at Winn Way Office. Provide exceptional customer service while supporting daily program operations. This role drives impact and prioritizes employee growth and well-being.