Business Office Director The Residence at Natick South
Overview
LCB Senior Living seeks a dedicated leader to oversee the Business Office and Human Resources at The Residence at Natick South. This full-time role drives operational excellence and supports senior living services.
What You'll Do12
- 1Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, coworkers and the surrounding community
- 2Act as department head driving growth in community occupancy through proactive engagement with prospective residents and families
- 3Ensure business office and reception operations comply with corporate policies and regulatory standards
- 4Interpret and apply company policies to staff residents family members and external partners
- 5Organize and supervise all business office functions alongside department managers
- 6Procure supplies and equipment while securing competitive pricing from vendors
- 7Collect resident payments manage accounts receivable and prepare financial reports for corporate review
- 8Administer insurance programs including workers compensation health and life coverage
- 9Process leave requests and maintain detailed records of employee time off and benefits
- 10Oversee resident file management adhering to agency regulations and internal policies
- 11Supervise reception staff providing backup support during peak periods
- 12Lead in-service training initiatives and participate in manager-on-duty programs
Requirements11
- 15+ years managing business office operations with expertise in accounting systems
- 2Spark and Airflow proficiencies for data pipeline development
- 3Yardi platform experience for tenant billing and collections
- 4Proven leadership in human resources and payroll administration
- 5Health Insurance certification knowledge required
- 6Bachelor's degree in business administration preferred
- 7Three years of supervisory experience in administrative roles
- 8Familiarity with senior living industry practices
- 9Excellent written and verbal communication abilities
- 10Strong organizational skills with attention to detail
- 11Ability to work collaboratively in fast-paced environments
Salary Insight
$80 - $85k per year
Location
Required Skills
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