Box Office Agent - THE POLAR EXPRESS Train Ride
Overview
Own the first impression of the event while managing guest flow through parking and waiting areas. Deliver efficient ticketing services using the Etix platform. Support a dynamic team focused on memorable guest experiences.
What You'll Do11
- 1Welcome customers and assist with service needs
- 2Learn and operate the Etix ticketing system
- 3Confirm reservations and update customer information
- 4Act as point of reference for guests using venue facilities
- 5Maintain a clean and organized ticketing area
- 6Prepare first class amenities when applicable
- 7Collaborate with event teams to ensure positive environments
- 8Assist in ticketing area preparation and cleanup
- 9Stand for extended periods and work varied schedules
- 10Operate in cold weather and on moving trains
- 11Navigate railroad yards and handle logistical challenges
Requirements11
- 1Ability to learn Etix ticketing platform efficiently
- 2Strong leadership and communication skills
- 3Excellent customer service abilities
- 4Basic computer proficiency
- 5Availability for weekends and evenings
- 6Well-spoken interpersonal communication
- 7Previous front desk or reservation experience
- 8Self-motivated and detail-oriented
- 9Minimum age 18
- 10Experience with cold weather operations
- 11Willingness to work in inclement conditions
Salary Insight
$42k per year
Location
Required Skills
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