Expediter, Roadhouse Cinemas & Hospitality
Overview
Own the full guest experience at Roadhouse Cinemas, from ticket and concession sales to food delivery and theater cleanliness, in a high-volume entertainment venue. You will lead the flow of service using POS systems and Venue Valet technology, coordinating with kitchen and front-of-house teams. This role combines customer interaction with operational execution, offering a fast start in hospitality. You will gain certification as a Title 4/eTips holder and Food Handlers within 30 days, working in a collaborative team environment.
What You'll Do9
- 1Sell tickets, concessions, and merchandise using POS and Venue Valet touch screens, handling cash and card transactions with accuracy.
- 2Deliver food and drinks from kitchen and concession stands to assigned tables, using POS order tracking to ensure correct orders.
- 3Prepare popcorn, milkshakes, coffee, and other concession items, maintaining product knowledge on availability and dietary restrictions.
- 4Answer phones and assist guests with website troubleshooting and account issues, using iPad and Venue Valet tools.
- 5Monitor theater cleanliness, resetting auditoriums and cleaning restrooms, lobbies, and patios between shows.
- 6Support bar service by performing Drink Expo duties and adhering to liquor laws and alcohol policies.
- 7Complete side work including trash removal, restocking supplies, and spot-cleaning walkways.
- 8Collaborate with other departments to cover staffing gaps and ensure smooth guest flow.
- 9Obtain Title 4/eTips and Food Handlers certifications within 30 days of hire.
Requirements7
- 1No previous experience required; on-the-job training provided.
- 2Basic math skills for cash handling and change making.
- 3Ability to obtain Title 4/eTips and Food Handlers certifications within 30 days.
- 4Physical capability to stand, walk, climb stairs, balance, stoop, kneel, crouch, and crawl regularly.
- 5Skill to lift 25 pounds at waist or shoulder level.
- 6Comfort using POS systems and iPad touch screens.
- 7Availability to work evenings, weekends, and holidays as needed.
Salary Insight
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