Automotive Store Operating Partner, Tire & Service
Overview
You will own the profit and loss for a single KC Tire store, driving revenue growth and gross profit improvement. You lead both front-of-shop and back-of-shop teams, contributing at least 30% of store sales through active customer engagement. Reporting to the VP of Operations, you collaborate with other Marketing Experience Leaders to share insights and refine processes. This role differs by embedding unreasonable hospitality into every interaction, using data analytics and technology to meet KPIs, and reducing turnover through LMS-based training.
What You'll Do8
- 1Champion FastLap's core values and embed unreasonable hospitality in all customer and employee interactions.
- 2Own the store's P&L, driving organic growth and EBITDA through data-driven decisions and rigorous operational oversight.
- 3Implement and track KPIs for labor management, cost control, and turnover reduction using LMS training programs.
- 4Lead customer service efforts to increase car count, retention, and new acquisitions, including building relationships with local fleets and business accounts.
- 5Manage inventory with accurate product tracking, oversee accounts payable and receivable, and adhere to SOPs to enhance cash flow.
- 6Mentor and train store employees, fostering a culture of continuous improvement and encouraging employee feedback.
- 7Collaborate with peers and the VP to share insights and refine operational processes, remaining open to suggestions.
- 8Monitor local market trends and adapt strategies, including pricing and promotions, to improve competitive positioning and customer engagement.
Requirements5
- 13+ years managing a tire and automotive retail center or customer-focused management role, with a proven record of achieving KPIs and financial targets.
- 2Strong analytical skills for data interpretation and strategic planning using tools like Excel or Power BI.
- 3Skilled in workforce management and training, reducing employee turnover below industry levels and enhancing service quality.
- 4Excellent communication and team-building skills, with a commitment to fostering collaboration.
- 5Current and valid driver's license and ability to complete I-9 verification at hire.
Salary Insight
Salary not disclosed in listing
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Continental
VerifiedNational Operations Manager, Logistics & Supply Chain
You will own end-to-end operational execution, logistics, and supply chain performance across 25+ commercial tire centers. Reporting to senior leadership, you will set operational standards, drive continuous improvement, and lead Store Managers and the Operations Supervisor to ensure consistent execution, inventory availability, and service quality. This role stands out for its direct impact on fleet customer satisfaction and the opportunity to shape national field operations as the company rapidly expands.
Mavis Tire Supply
VerifiedAutomotive Service Manager, Tire & Repair | Mavis
Own daily operations at a high-volume Mavis service center, managing a team of 8-12 technicians and driving $30K+ in weekly sales. Your leadership keeps customer satisfaction high and jobs on schedule. Work alongside the Store Manager to enforce Mavis standards, control inventory, and ensure safety. This role offers weekly incentive pay and a clear path to Store Manager.
Mavis Tire Supply
VerifiedAutomotive Store Leader, Tire & Repair Sales
Lead a grand opening team at Mavis Tires & Brakes in Spring, TX. As Automotive Store Leader, you own the daily operations of a high-volume tire and repair shop, from scheduling Mechanics to enforcing safety standards. You will coordinate with the Store Manager to meet sales targets and ensure customer satisfaction. This role offers weekly pay plus incentives, benefits, and clear paths to advancement in a growing company.
Mavis Tire Supply
VerifiedAutomotive Assistant & Service Manager, Tire & Repair
You will own daily operations at a Mavis Tire & Brake center, driving sales, managing workflow, and ensuring top-quality repairs for a high-volume store. You will lead a team of mechanics and technicians, enforce safety and service standards, and manage customer satisfaction. With over 2,000 locations, Mavis offers stability and growth. 1+ year of experience in tire sales or auto repair qualifies you.
Discount Tire
VerifiedAssistant Store Manager Discount Tire
Lead and mentor a team while ensuring customer safety and building a fulfilling career at Discount Tire. This role offers a people-first culture, promotion from within, and opportunities to excel in a dynamic retail environment.
Barren Troy Holdings
VerifiedAutomotive Store Manager, High Volume Repair Center
You own the daily operations of a high volume automotive repair center, driving sales growth and customer loyalty in a clean, modern, and safe workspace. You lead a team of skilled technicians and service writers, developing them through coaching and hands-on guidance. You work alongside experienced Operations Managers to keep the shop running at peak performance. This role stands out with a steady flow of customers, state-of-the-art tools, and a clear path to long-term career growth.