Automotive BDC Agent - High-Volume Dealership
Overview
You will own the full lead-to-appointment cycle at a high-volume import dealership, managing 80-120 inbound and outbound contacts daily. You will work alongside a sales team of 6-8 closers and report directly to the BDC Manager. This role demands 2+ years of Automotive BDC experience and a proven ability to convert internet leads into showroom traffic. You will operate in a fast-paced environment where your performance is measured daily, and your income is capped only by your output.
What You'll Do7
- 1Handle 50-70 inbound and outbound calls per day, setting firm showroom appointments with qualified leads.
- 2Follow up with internet leads within 5 minutes of submission, using CRM and phone to maximize contact rates.
- 3Re-engage unsold and inactive opportunities from the past 90 days, using scripts and urgency to revive interest.
- 4Work with sales managers to align appointment times with sales staff availability, ensuring 90% show rates.
- 5Maintain pipeline discipline in VinSolutions or DealerSocket, logging every interaction and next step.
- 6Hit daily, weekly, and monthly goals for appointments set, show rate, and sales conversion, reporting to management daily.
- 7Communicate professionally with customers, de-escalating objections and building trust in the dealership brand.
Requirements7
- 12+ years of Automotive BDC experience at a high-volume dealership, proven by appointment-setting track record.
- 21+ years using CRM systems like VinSolutions or DealerSocket for lead management.
- 3Excellent phone and written communication skills, with the ability to build rapport and urgency.
- 4High-volume workflow management, handling 50+ calls daily without losing consistency.
- 5Performance-driven mindset, with a history of meeting or exceeding monthly appointment quotas.
- 6Professional demeanor, with the ability to stay composed under pressure and manage objections.
- 7Competitive attitude, seeking to be top performer and earn commission bonuses.
Salary Insight
$37 - $42k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Willam Gabriel Auto Group LLC
VerifiedBDC Manager, Automotive Dealership
You will own the Business Development Center (BDC) at William Gabriel Automotive Group, managing all inbound and outbound customer engagement across sales and service. You will lead a team of BDC representatives, building processes to ensure no lead is lost and no customer is forgotten. You will work with CRM systems, phone systems, and texting platforms to drive appointments, retention, and revenue. This role is for a builder who wants to shape a high-performance team from the ground up.
Muller Subaru Volkswagen
VerifiedAutomotive BDC Agent High Earning Opportunity
Experienced Automotive BDC Agent at Muller Subaru Volkswagen Chicago seeking immediate opening. This is not an entry-level position requiring proven automotive BDC or Internet Sales experience. Candidates must be aggressive with follow-up and motivated by results and income.
VETTX
VerifiedAutomotive BDC Vehicle Acquisition Specialist - Sacramento
This role owns a high-volume pipeline of private vehicle sellers, converting online leads into in-store appraisal appointments for dealerships. You will work in VETTX, a proprietary platform for tracking leads and activity, alongside a sales team focused on acquisition. Unlike traditional showroom sales, this position blends phone-based outreach with modern lead management, targeting candidates from BDC, SaaS sales, or internet sales backgrounds. You will drive measurable results: hitting daily outreach and appointment goals while earning uncapped commission.
Glassman Automotive Group
VerifiedAutomotive Sales Manager, Import Dealership
Own sales success at one of Michigan's largest automotive groups, Glassman Automotive, driving revenue for the import brand. Lead a dedicated sales team, set and hit short and long term goals, and maintain top customer satisfaction. This role pairs strategic planning with hands-on coaching, backed by strong manufacturer support. DealerTrack and VinSolutions skills add immediate value.
Carriage Kia of Woodstock
VerifiedSales BDC Agent, Automotive Dealership
As a Sales BDC Agent at Carriage Kia of Woodstock, you'll own the customer intake process for a new Kia dealership in Woodstock, Georgia. You'll manage inbound inquiries across phone, email, and online chat, setting appointments and nurturing leads to support a high-performing sales team. Working onsite alongside a collaborative staff, you'll use CRM software daily to track every interaction and drive measurable follow-through. This role stands out for its direct impact on dealership growth and customer satisfaction, with clear paths to advance as the dealership expands.
Krause Toyota South Atlanta
VerifiedBusiness Development Representative High Volume Toyota Dealership
We seek an experienced BDC Representative to drive sales appointments at Krause Toyota South Atlanta. You will manage inbound leads and collaborate with the sales team to increase revenue. This role focuses on converting leads into appointments and maintaining relationships.