Auto Care Center Team Associate at Walmart Houston
Overview
Auto Care Center Team Associate at Walmart serving customers in Houston, Texas. You own the service bay, handling vehicle care with precision and speed. Work alongside a dedicated team in a Supercenter environment, with access to Live Better U tuition coverage and performance bonuses. This role stands out for its focus on customer trust and the chance to grow within Walmart's retail network.
What You'll Do8
- 1Build rapport with customers, greet them at their vehicles, and confirm service needs before work begins.
- 2Perform oil changes, tire rotations, battery checks, and other standard Auto Care Center services with accuracy.
- 3Maintain a clean, organized service area, following all safety and compliance protocols.
- 4Manage multiple vehicle appointments, prioritizing tasks to meet customer expectations within promised timeframes.
- 5Collaborate with teammates to ensure smooth workflow, covering breaks and peak periods.
- 6Use Walmart's digital systems to record service details, update vehicle history, and process payments.
- 7Identify additional vehicle needs and recommend services, increasing customer satisfaction and sales.
- 8Follow Walmart's policies on drug-free workplace and report any safety hazards immediately.
Requirements8
- 11+ years of experience in automotive service, repair, or a related field.
- 2High school diploma or equivalent certification.
- 3Ability to lift 50 lbs and stand for prolonged periods.
- 4Basic computer skills for entering service orders and using point-of-sale systems.
- 5Valid driver's license and clean driving record to move customer vehicles.
- 6Flexibility to work mid-shifts, closing shifts, and weekends.
- 7Strong customer service orientation, with ability to explain technical issues in plain language.
- 8Commitment to Walmart's safety and compliance standards.
Salary Insight
$29 - $56k per year
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