Associate Community Manager, Venture Capital & Investor Relations
Overview
Own investor engagement at Alumni Ventures with communication, relationship management, and operations at scale. Collaborate with Managing Partners, Community Managers, and cross‑functional teams to support fundraising initiatives, investor engagement, and process improvements. This role blends customer success, investor relations, and financial services in a fast‑paced, collaborative environment. Great for someone eager to learn, take ownership, and grow in venture capital.
What You'll Do10
- 1Build and maintain strong relationships with investors and community members to deliver a high‑touch experience across the investor journey
- 2Respond to investor questions via email, phone, webinars, events, and other channels using approved playbooks
- 3Partner with senior leaders to support fundraising initiatives, fund operations, club programs, and syndication activities
- 4Help with virtual events, investor meetings, and webinar preparation and follow‑up to ensure smooth execution
- 5Drive data quality and reporting in internal systems to track engagement and business metrics
- 6Support onboarding and ongoing engagement efforts for new and existing investors
- 7Collaborate on special projects and cross‑functional initiatives to improve workflows and investor experience
- 8Assist with operation processes and programs that scale investor relations and community operations
- 9Coordinate with teams to ensure timely communication and issue resolution for investors
- 10Identify opportunities to improve processes and tools to enhance the investor journey
Requirements10
- 11+ years of experience in customer success, client services, relationship management, account management, hospitality, recruiting, operations, financial services, consulting, or another customer facing environment
- 2Effective written and verbal communication skills
- 3Strong organizational skills and attention to detail
- 4Ability to manage multiple priorities and follow through consistently
- 5Demonstrated ability to build positive relationships and provide thoughtful support to customers or stakeholders
- 6Ability to learn and effectively use new systems, tools, and business processes
- 7Interest in learning about investing, venture capital, financial markets, startups, or related business topics
- 8Experience using HubSpot, Salesforce, or similar CRM platforms
- 9Experience supporting clients, customers, members, investors, advisors, or other external stakeholders
- 10Exposure to financial services, investing, venture capital, wealth management, banking, consulting, or related industries
Salary Insight
$65 - $75k per year
Location
Required Skills
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