Assistant Restaurant Manager, Casual Dining
Overview
You will own daily operations at a high-volume FATURGER & BUFFALO EXPRESS location, directing a team of 20+ staff and managing a $2M annual revenue stream. You will work directly with the Store Manager to shape workflows, set performance standards, and implement policies that keep the restaurant running smoothly. Your role covers scheduling, equipment upkeep, and direct customer issue resolution. This position offers a clear path to Store Manager within 2 years.
What You'll Do8
- 1Build and manage weekly staff schedules using 7shifts, balancing labor costs with coverage.
- 2Lead shift briefings to align team on execution of FATURGER and BUFFALO EXPRESS service standards.
- 3Debug and coordinate repairs for POS systems, grills, and refrigeration units to minimize downtime.
- 4Own the resolution of customer complaints, turning negative feedback into repeat visits.
- 5Drive employee performance reviews, setting clear goals and documenting progress.
- 6Implement updated store policies and train staff on food safety and cash handling procedures.
- 7Monitor inventory levels and place orders with suppliers to prevent stockouts.
- 8Assist the Store Manager in analyzing sales data to adjust labor and food costs.
Requirements7
- 12+ years of supervisory experience in a full-service or quick-service restaurant.
- 2Proven ability to manage a team of 10+ in a fast-paced kitchen environment.
- 3Working knowledge of POS systems and Microsoft Office for scheduling and reporting.
- 4ServSafe certification or ability to obtain within 30 days of hire.
- 5Strong verbal communication and conflict resolution skills.
- 6Flexibility to work nights, weekends, and holidays.
- 7High school diploma or equivalent; Associate's degree in hospitality is a plus.
Salary Insight
$37k per year
Location
Required Skills
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