Amazon Connect Product Manager
Overview
Own end to end product strategy for Amazon Connect in a fast paced environment. Drive cross functional alignment across engineering architecture operations and business stakeholders. Scale solutions that improve customer experience and operational efficiency.
What You'll Do9
- 1Define product vision and roadmap aligning with business goals
- 2Design user flows and wireframes for seamless customer interactions
- 3Lead agile ceremonies including sprint planning backlog grooming and retrospectives
- 4Collaborate with engineering to build features and resolve technical debt
- 5Analyze performance metrics to drive continuous improvement initiatives
- 6Ship updates and enhancements within short term cycles
- 7Debug critical issues impacting user satisfaction
- 8Drive growth by optimizing conversion funnels and engagement metrics
- 9Mentor junior product managers through knowledge sharing sessions
Requirements11
- 15+ years managing end to end product lifecycles for enterprise SaaS platforms
- 2RTTO 12+ years of experience in product management roles
- 3AWS Certified Solutions Architect Associate certification preferred
- 4React framework experience for frontend integration tasks
- 5Kubernetes deployment expertise for scalable infrastructure
- 6Bulk ETL pipelines using Spark and Airflow
- 7Agile methodology proficiency with Scrum and Kanban practices
- 8Stakeholder management skills across executive leadership teams
- 9Data-driven decision making using SQL and analytics dashboards
- 10Customer support background with direct user feedback loops
- 11Contract work availability for remote Dallas based position
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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