After-Hours Customer Service Representative Ardent
Overview
Own track and trace after-hours shipments and collaborate with sales to onboard carriers. Provide clear communication and take ownership of responsibilities. Fast-paced environment with competitive pay and benefits.
What You'll Do5
- 1Track and trace after-hours and overnight shipments
- 2Accurately document and report overnight issues
- 3Collaborate with sales team to onboard new carriers
- 4Monitor industry platforms for carrier quality and compliance
- 5Review insurance certificates to confirm coverage levels
Requirements5
- 1Strong problem-solving and decision-making skills
- 2Reliable and dependable with attention to detail
- 3Ability to work independently in a fast-paced environment
- 4Clear and professional communication skills
- 5Proactive mindset and willingness to take ownership
Salary Insight
Salary not disclosed in listing
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