Account Manager, IT Staffing & Client Relations
Overview
This role owns client relationships for Sensiple Inc, a New Jersey-based IT services firm with 20+ years in cloud computing and digital transformation. You build and grow accounts across healthcare, retail, and telecom, acting as the bridge between customer goals and delivery. The position blends sales strategy with account management, demanding 3+ years of experience in staffing services or IT consulting. You join a team that values hands-on ownership and direct client partnership, with the chance to shape the Dallas market.
What You'll Do8
- 1Own the full lifecycle of 5+ accounts, from prospecting to contract renewal.
- 2Drive account growth by identifying upsell and cross-sell opportunities within IT services.
- 3Present Sensiple's capabilities in cloud, testing, and digital transformation to C-level executives.
- 4Negotiate staffing agreements and service contracts, ensuring profit margins.
- 5Coordinate with delivery teams to align client expectations with project scope and timelines.
- 6Track sales metrics in CRM and report weekly forecasts to management.
- 7Build trust through quarterly business reviews and status updates.
- 8Resolve escalations by collaborating with technical leads and support teams.
Requirements8
- 13+ years in account management or sales within IT staffing or consulting.
- 2Proven track record of exceeding revenue targets and growing a client portfolio.
- 3Experience with contract negotiation and MSA management.
- 4Strong verbal and written communication for executive presentations.
- 5Ability to travel 25% within the Dallas region.
- 6Bachelor's degree in business, marketing, or related field.
- 7CRM proficiency (e.g., Salesforce, HubSpot) preferred.
- 8U.S. work authorization without sponsorship.
Salary Insight
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