Warranty Engineer II Donaldson Company Inc Minneapolis MN
Overview
Donaldson seeks a Warranty Engineer II to lead field service solutions for mobile applications. The role integrates cross-functional collaboration across manufacturing engineering and product management while supporting diverse systems. Candidates thrive in hybrid settings and demonstrate analytical expertise.
What You'll Do11
- 1Apply mechanical aptitude to resolve customer problems using industry principles
- 2Coordinate with engineering production teams and service centers to address field issues
- 3Analyze moderate complexity problems through standardized procedures and innovative approaches
- 4Facilitate communication between stakeholders including customers vendors and internal teams
- 5Utilize Outlook Oracle Webex and MS Office to manage documentation and track claims
- 6Ensure customer satisfaction by handling complaints and technical inquiries
- 7Adapt procedures to meet specific task requirements
- 8Maintain strong organizational skills for multitasking environments
- 9Resolve conflicts while improving customer experience outcomes
- 10Collaborate with internal teams to achieve project objectives
- 11Understand manufacturing processes and hydraulic systems fundamentals
Requirements8
- 12-year technical degree or 2+ years warranty claims experience
- 2Bachelor’s degree in Engineering preferred
- 3Ability to adapt procedures to task requirements
- 4Proven organizational skills for managing multiple assignments
- 5Experience with diesel engines or hydraulic systems
- 6Strong communication abilities for technical and non-technical audiences
- 7Experience collaborating in team environments
- 8Demonstrated ability to manage customer interactions effectively
Salary Insight
$72 - $92k per year
Location
Required Skills
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