Vehicle Service Contract Claims Adjuster
Overview
We seek Service Advisors Technicians or Parts Specialists with automotive expertise to advance careers in a professional office. This key role leads growth opportunities and can progress to senior or lead positions. Responsibilities include administering mechanical warranty claims ensuring timely accurate customer focused handling and serving as primary contact for repair facilities dealership partners and internal partners.
What You'll Do9
- 1Oversee vehicle service contract claims
- 2Conduct inspections for high threshold claims
- 3Review contract terms determine coverage eligibility
- 4Validate documentation and assess repair estimates
- 5Communicate updates guidance and issue resolution
- 6Maintain accurate claim records throughout lifecycle
- 7Meet productivity benchmarks apply sound judgment
- 8Identify escalate complex issues
- 9Active listening with data entry
Requirements11
- 1High school diploma or equivalent
- 2Minimum 2 years automotive service experience technician mechanic service advisor parts specialist
- 3Strong automotive technical mechanical knowledge
- 4Previous claims handling automotive service warranty experience
- 5Proficient in windows ms office basic computer skills
- 6Effective communication documentation customer service abilities
- 7Ability to evaluate information apply policy guidelines
- 8Authorized to work in US or Canada
- 9Pass background check
- 10ASE or OEM certifications preferred
- 11Bilingual Spanish or French
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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