Travel Agent, Remote Booking & Customer Service
Overview
You will own travel planning and booking for diverse clients at YO AI Labs, supporting projects with expert guidance on itineraries, customer service, and sales. You will collaborate with project teams to refine booking processes and document solutions. This remote contractor role offers $20-$35/hour and the chance to apply your 5+ years of travel expertise to shape AI-driven travel tools.
What You'll Do6
- 1Build detailed itineraries for clients using GDS and Sabre.
- 2Resolve travel-related customer queries through clear, written communication.
- 3Review booking workflows and propose improvements using Amadeus.
- 4Design travel scenarios that align with client needs and budget.
- 5Apply negotiation techniques to secure optimal pricing and upgrades.
- 6Collaborate with project teams to develop accurate documentation and training materials.
Requirements5
- 15+ years of experience as a Travel Agent or in travel consultancy.
- 2Strong knowledge of booking processes, GDS systems, and industry trends.
- 3Proven ability to handle diverse customer requirements and resolve issues.
- 4Excellent written and verbal communication with attention to detail.
- 5Experience applying sales and negotiation tactics in travel contexts.
Salary Insight
$62 - $104k per year
Location
Required Skills
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