Team Leader Restaurant Shift Supervisor Dallas
Overview
As a Team Leader at Jack in the Box, you will be the first-line operational supervisor, owning the guest experience, food quality, and team performance during your shift. You will train and lead a diverse team to meet 20/20 guest expectations, ensure compliance with JIB standards, and maintain a clean, safe restaurant. With 1 year of supervisory experience or 6 months of JIB experience, you will step into a role that shapes daily operations and drives customer satisfaction.
What You'll Do10
- 1Train and coach team members using Guest Expectations materials to deliver hassle-free service and resolve guest issues with the 3-step process.
- 2Model calm and productive behavior during peak hours, directing the team to maintain speed, accuracy, and a positive atmosphere.
- 3Hold team members accountable to JIB uniform and grooming standards, coaching on professional appearance
- 4Monitor and coach on the JIB Hospitality Model, ensuring every guest is acknowledged with a smile and treated with respect.
- 5Lead restaurant cleanliness (interior and exterior), ensuring facilities are spotless and ready for guests.
- 6Oversee food quality and safety, completing the Food Safety Checklist each shift and following all hand washing and glove procedures.
- 7Manage the floor by coordinating team resources to cover all roles, ensure compliance with JIB standards and labor laws.
- 8Handle cash management and accountability during your shift, including accurate order entry, collections, and change.
- 9Assist in order taking, cashiering, and food preparation during busy times, from grill to assembly.
- 10Inspect and store deliveries, verify product quality, and rotate stock first-in, first-out to minimize waste.
Requirements10
- 16 months of consecutive JIB experience and 100% certified in all workstations for internal promotion, or 1 year of supervisory experience in a restaurant or retail customer service environment.
- 2Must be at least 18 years old and complete Team Leader training classes; ServSafe certified in certain states.
- 3Ability to speak, read, and write effectively in English; bilingual skills a plus depending on location.
- 4Excellent interpersonal skills to work with diverse groups and lead a team.
- 5Basic math skills for cash handling and inventory.
- 6Proven analytical skills, organization, and planning abilities.
- 7Self-starter who takes initiative and willingly accepts responsibility.
- 8Demonstrates integrity and ethical behavior.
- 9Basic knowledge of personal computers and related software applications.
- 10Physical ability to stand and walk 90%-95% of shift, lift up to 25 lbs, and operate POS and video monitors.
Salary Insight
Salary not disclosed in listing
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Feast Enterprises
VerifiedTeam Leader - Jack in the Box
As Team Leader, you own the shift: training and leading a team that delivers a flawless guest experience, hitting 20/20 expectations, and enforcing Jack in the Box standards. You model calm and productive behavior during peak rushes, coach on quality and speed, and own food safety and cleanliness. This contract role in Dallas, TX puts you on the floor, coordinating crew and resources to keep service fast and accurate. You will grow your leadership skills in a high-energy environment, with a clear path to Restaurant Manager.
J000785 JIB Yadarr Inc
VerifiedTeam Leader Restaurant Supervisor Dallas TX
Lead a team of 10-20 crew members as the first-line operational supervisor at JIB Yadarr Inc in Dallas, Texas. You own the shift: training, coaching, and holding team members accountable to JIB standards for guest experience, food quality, and cleanliness. Coordinate floor positions, handle cash, and drive fast, accurate service during peak hours. This role offers direct franchising experience with Jack in the Box, requiring 6+ months of JIB experience or 1 year of supervisory experience in restaurant or retail.
Feast Enterprises
VerifiedRestaurant Manager, Jack in the Box
You own the full operations of a Jack in the Box unit in Dallas, driving sales and profit through the Service Profit Chain. You lead a team of 20-40 employees, focusing on internal and external service excellence. You implement systems for training, food safety, and guest satisfaction. You analyze financial and operational data each period to identify trends and take action. This role demands a hands-on leader who balances people development with business results.
J000566 JIB Anand Inc
VerifiedTeam Leader Job Sacramento - Jack in the Box
Lead a fast-food team at Jack in the Box in Sacramento, CA. You'll own the guest experience, food quality, and daily operations. Train and coach team members on JIB standards. This role offers direct impact on team performance and customer satisfaction.
J003756 JIB Man Arr Inc
VerifiedTeam Leader POSITION
Team Leader responsible for training and leading staff to deliver exceptional guest experiences while ensuring compliance with JIB procedures and standards. This role focuses on hospitality excellence, operational efficiency, and fostering a positive work environment.
J003413 JIB YP Jacks LLC
VerifiedTeam Leader Job in Sacramento, CA | Jack in the Box
As a Team Leader, you'll own the first-line operational supervision of a fast-paced Jack in the Box restaurant in Sacramento, CA. You'll train and lead the team to deliver exceptional guest experiences, uphold 20/20 guest expectations, and ensure compliance with all JIB procedures. You'll master all workstations from grill to front counter, coordinate the floor during peak hours, and hold the team accountable for food quality, speed, and cleanliness. This role is your path to management, requiring strong leadership, ServSafe certification, and a passion for the brand.