Team Leader, Food Service & Operations at Jamba Juice
Overview
Own daily restaurant operations and guest experience at a franchised Jamba location in Phoenix on a part-time, contract basis. Lead shifts in the absence of GM/AGM ensuring food quality, safety, cleanliness, and service standards. Manage FOH and BOH tasks to control labor and costs, address guest concerns, and train team members. This role blends supervision, guest service, and operations with opportunities to impact team performance.
What You'll Do8
- 1Lead daily shifts to uphold standards for food quality, service, and cleanliness
- 2Oversee FOH and BOH tasks to manage labor and costs
- 3Monitor speed of service to ensure a positive guest experience
- 4Assist with guest comments and complaints and escalate as needed
- 5Train new hires and existing staff on procedures and processes
- 6Enforce uniform policy and standards and ensure cash handling procedures are followed
- 7Open and close restaurant in the absence of upper management
- 8Support in-store operations and other duties assigned by management
Requirements5
- 1Proven experience supervising front-of-house and back-of-house operations in a fast-paced restaurant
- 2Ability to handle guest complaints and escalate to management when appropriate
- 3Experience with opening and closing procedures and cash handling
- 4Strong communication and team leadership skills
- 5Availability for part-time, hourly shifts at a franchised location
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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