Team Lead Manager in Charge, Panera Bakery-Cafe & Growth Path
Overview
Lead our bakery-cafe team to deliver warm hospitality and exceptional guest experiences at Panera. You will coach, develop, and motivate a fast-paced crew, own shift performance, and help the cafe hit sales, speed, accuracy, and safety goals. You will report to the General Manager or Operating Partner and influence culture across the team. This role offers growth opportunities through Panera’s internal career path and training programs.
What You'll Do10
- 1Build our culture of Warmth Belonging Growth and Trust and act as an ambassador of Panera values
- 2Ensure extraordinary guest experiences and delight customers with quality food, service, and safety measures
- 3Coach and develop associates to exceed cafe goals for sales speed of service and accuracy
- 4Train team on food safety standards and ensure compliance
- 5Lead manage and develop associates including providing constructive feedback
- 6Keep the team energized and engaged and recognize achievements
- 7Foster engaging relationships that drive long term customer loyalty
- 8Direct motivate coach and train others in a fast paced environment
- 9Lead shift operations to maintain cafe health and performance
- 10Address performance issues and escalate when needed
Requirements10
- 1Be at least 18 years old
- 2Have completed CMP certification including ServSafe or be able to pass
- 3ServSafe certification or be able to pass
- 4AOP Approval Complete Certified Manager Program (CMP)
- 5Certified in service or production track for Panera roles
- 6Experience working in Panera bakery cafe for at least 90 days
- 7Ability to direct motivate coach and train others in a fast paced environment
- 8Commitment to food safety and health safety
- 9Willingness to grow into management responsibilities
- 10Available for onsite work in White Plains NY
Salary Insight
$35 - $44k per year
Location
Required Skills
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