Supervisor Airport Operations - JetBlue
Overview
Lead the daily flight schedule at the Atlanta airport operations center overseeing crew communication across all departments. This leadership role involves mentoring coordinators and collaborating with managers to develop a growing team. Quick thinking and strong communication skills are essential for driving on-time performance.
What You'll Do11
- 1Utilize Gate Management Systems to create gate plots considering fleet type aircraft AC swaps and customer connections
- 2Communicate critical updates like gate changes and delays to system operations and stakeholders
- 3Oversee irregular operations and address anomalies including safety security and facility issues
- 4Coordinate international arrivals with agencies such as U.S. Customs and Border Protection
- 5Ferry and charter services while identifying operational challenges to improve on-time performance
- 6Support crew development through performance management and coaching
- 7Monitor radio frequencies and manage airport authority interactions
- 8Ensure compliance with FAA OSHA and DOT regulations while escalating non‑compliance
- 9Evaluate shift schedules to maximize efficiency during regular and irregular operations
- 10Establish clear performance expectations to foster crew member growth and engagement
- 11Handle special projects and additional duties as assigned
Requirements11
- 1High School Diploma or GED
- 2Minimum eighteen years old
- 3Eighteen years of customer service sales or airline experience or one year of JetBlue CEX experience
- 4Ability to work all shifts including weekends holidays and irregular operations
- 5Working knowledge of Microsoft Office suite
- 6Strong verbal and written communication skills
- 7Outstanding attention to detail and high organizational focus
- 8Valid SIDA badge and ability to obtain U.S. Customs Clearance
- 9Ten year background check and pre‑employment drug test
- 10Legal eligibility to work in the United States
- 11Authorization to work in the country where the position is located
Salary Insight
Salary not disclosed in listing
Location
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