Store Manager - Rent-A-Center - Washington DC
Overview
The Store Manager at Summit Capital Partners DBA Rent-A-Center leads daily operations, drives sales, manages staff, and ensures profitability while upholding company policies. This role focuses on achieving revenue goals and fostering a positive customer experience. It differs from typical manager positions by emphasizing rent-to-own expertise and a collaborative team culture.
What You'll Do11
- 1Manage daily store activities to meet sales and profit targets
- 2Recruit train and develop store associates through coaching and scheduling
- 3Implement strategies that boost customer retention and account growth
- 4Track KPIs and create improvement plans for operational performance
- 5Resolve customer issues promptly to maintain satisfaction
- 6Oversee inventory delivery returns and loss prevention processes
- 7Handle rent-to-own accounts collections and payment options
- 8Maintain compliance with policies safety standards and legal requirements
- 9Preserve financial accuracy through proper record keeping and reporting
- 10Coordinate product displays to enhance store aesthetics
- 11Promote teamwork accountability and continuous improvement
Requirements9
- 15+ years experience in retail management or sales
- 2Bilingual proficiency preferred
- 3High school diploma or GED required
- 4Valid driver's license with acceptable driving record
- 5Strong leadership and communication abilities
- 6Proven track record in meeting sales objectives
- 7Experience with POS systems and basic computer tasks
- 8Ability to lift merchandise and assist with deliveries
- 9Commitment to delivering exceptional customer service
Salary Insight
$50 - $60k per year
Location
Required Skills
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