Store Manager - Firestone Complete Auto Care
Overview
Lead a high-performing team across multiple locations while driving operational excellence and customer satisfaction. You will oversee daily store activities, manage staff, and ensure alignment with corporate standards. This role offers a competitive pay range and benefits to support your professional growth.
What You'll Do9
- 1Drive store sales and promotions to exceed targets and enhance customer experiences
- 2Build customer satisfaction and loyalty through exceptional service and follow-up
- 3Track payroll budgets and meet store goals while maintaining accurate financial records
- 4Manage staff scheduling and assignments based on skill levels and availability
- 5Attend paid training to stay updated on automotive service industry trends
- 6Follow up with customers to gather feedback and resolve issues promptly
- 7Understand alternative tire sourcing and competitor offerings
- 8Maintain store operations and ensure compliance with policies and procedures
- 9Collaborate with cross-functional teams to achieve business objectives
Requirements8
- 1High School Diploma or equivalent
- 2Proven success in retail sales management
- 3Problem-solving skills related to customer complaints
- 4Ability to manage inventory ordering and merchandising displays
- 5Valid automobile driver's license to operate company vehicles
- 6Minimum 5+ years of relevant experience
- 7Preferred: 2-year college degree
- 8Demonstrated ability to lead teams and drive performance
Salary Insight
$74 - $125k per year
Location
Required Skills
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