Starbucks Coffee Manager Job at Mollie Stone's Markets
Overview
Run a high-volume Starbucks kiosk inside Mollie Stone's Grand Central store in Pacific Heights, San Francisco. Own daily operations, team leadership, and beverage quality. Mentor baristas in coffee craft and customer engagement. This role values local community and family-owned culture, with growth opportunities.
What You'll Do8
- 1Lead a team of baristas, setting shift schedules and delegating tasks to maintain kiosk coverage.
- 2Ensure every drink meets Starbucks quality standards, from espresso pulls to milk steaming.
- 3Train staff on coffee origins, brewing methods, and tea varieties to boost product knowledge.
- 4Maintain kiosk cleanliness and visual appeal, from countertops to display cases.
- 5Drive sales by suggesting add-ons and seasonal items, aiming for 10% attachment rate.
- 6Resolve customer complaints with professionalism, turning negative experiences into loyalty.
- 7Coordinate with store management to align kiosk inventory with weekly sales forecasts.
- 8Implement health and safety protocols, ensuring compliance with local regulations.
Requirements8
- 13+ years managing a coffee kiosk or café, with Starbucks experience preferred.
- 2Strong supervisory skills, including hiring, coaching, and performance reviews.
- 3Exceptional customer service, with ability to handle high-stress periods.
- 4Detail-oriented, maintaining cleanliness and product freshness.
- 5Flexible schedule including evenings, weekends, and holidays.
- 6Local candidates only.
- 7Ability to lift 25 lbs regularly and stand up to 8 hours per shift.
- 8Valid food handler certification or ability to obtain within 30 days.
Salary Insight
$52 - $56k per year
Location
Required Skills
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