Site Reliability Engineer, Production Operations
Overview
You own production reliability for critical internal and external applications across Pittsburgh, Cleveland, and Dallas sites. You drive incident response, performance tuning, and automation to maintain high availability. You collaborate with production support and engineering teams to reduce downtime and improve system resilience. This role focuses on proactive monitoring and reliability engineering, not just firefighting.
What You'll Do8
- 1Lead incident response and root cause analysis for production outages using PagerDuty and Datadog.
- 2Build automation scripts in Python to handle routine operational tasks and reduce manual intervention.
- 3Design and implement monitoring dashboards in Grafana to track system health and performance.
- 4Drive performance tuning and capacity planning for Kubernetes clusters and AWS workloads.
- 5Collaborate with engineering teams to improve deployment pipelines using Jenkins and GitLab CI.
- 6Document runbooks and on-call procedures to streamline incident resolution.
- 7Conduct post-incident reviews and implement changes to prevent recurrence.
- 8Scale infrastructure with Terraform to support growing application demands.
Requirements8
- 15+ years in site reliability engineering or similar role, with production support experience.
- 23+ years working with AWS (EC2, S3, RDS, Lambda) and container orchestration via Kubernetes.
- 3Strong Python scripting skills for automation and tooling.
- 4Experience with infrastructure as code using Terraform or CloudFormation.
- 5Hands-on with monitoring tools like Prometheus, Grafana, or Datadog.
- 6Familiarity with CI/CD pipelines using Jenkins or GitLab CI.
- 7Solid understanding of networking, DNS, load balancing, and security best practices.
- 8Excellent troubleshooting and communication skills for on-call rotations.
Salary Insight
Salary not disclosed in listing
Location
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