Shop Technician / Delivery Driver, Water Treatment
Overview
Douglas Water Conditioning in Detroit, MI seeks a Shop Technician and Delivery Driver to manage salt, bottled water, and filter deliveries for residential and commercial customers. You own the daily route from order creation to delivery confirmation, handling Route Planning, Customer Service, and Delivery Execution. Join a stable, 50-year-old water treatment leader affiliated with Costco, working with a loyal customer base. This role blends hands-on delivery with shop support, offering consistent hours and clear growth within a respected industry.
What You'll Do10
- 1Build the daily delivery order for salt, bottled water, and filters and provide the route to customer service representatives.
- 2Deliver salt, bottled water, and filters to residential and commercial customers, obtaining signatures on delivery tickets.
- 3Collect payment at delivery via cash, check, money order, or credit card, and confirm billing addresses for house accounts.
- 4Change pre and post filters during product deliveries when required.
- 5Ensure customer premises stay clean after deliveries, preventing salt or water spillage.
- 6Contact customers with delivery ETAs when requested.
- 7Return completed delivery tickets to CSRs with accurate product charges and billing details.
- 8Assist with shop tasks, including administrative and technical duties, and support monthly inventory of delivery trucks.
- 9Load and unload delivery truck stock and clean and maintain company vehicles as needed.
- 10Handle miscellaneous duties as assigned.
Requirements7
- 1High School Diploma or GED equivalent required.
- 21+ years of customer service experience with excellent communication skills.
- 3Forklift operation experience and comfort with hand tools.
- 4Ability to analyze situations and prioritize tasks on the fly.
- 5Physical capability to stand and walk for extended periods and lift 40-80 pounds consistently.
- 6Clean driving record and ability to pass a background check.
- 7Chauffeur's license or DOT Medical Card preferred.
Salary Insight
$37 - $42k per year
Location
Required Skills
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