Shift Manager Pincho Sunrise Miami
Overview
Lead customer service and hospitality at Pincho overseeing daily operations and supporting General Manager. Foster positive community connections while ensuring high-quality service standards.
What You'll Do11
- 1Build strong relationships with customers and maintain cheerful interactions
- 2Supervise restaurant staff during daily activities
- 3Drive operational efficiency through process improvements
- 4Ship daily performance metrics to management
- 5Unpack complex challenges and resolve issues promptly
- 6Scale service quality across all shifts
- 7Drive guest satisfaction initiatives
- 8Maintain accurate inventory tracking systems
- 9Coordinate with kitchen teams to ensure timely orders
- 10Implement training programs for new hires
- 11Analyze sales data to identify trends and opportunities
Requirements10
- 15+ years experience managing restaurant teams
- 2Proven track record with Microsoft Office Suite
- 3Basic understanding of POS systems
- 4Strong communication and leadership abilities
- 5Ability to work flexible hours including evenings
- 6High school diploma or equivalent
- 7Experience with scheduling software
- 8Knowledge of food safety regulations
- 9Ability to lift 50 pounds
- 10Valid driver's license
Salary Insight
$42k per year
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