Shift Manager, Fast Food Restaurant Operations
Overview
You own daily restaurant operations as Shift Manager, ensuring every shift runs smoothly at a busy Arby's in Columbus, Ohio. You support the management team, driving team performance through training and coaching. Your customer service skills keep guests returning, and you handle shift-level challenges with confidence. This contract role offers weekly pay, flexible scheduling, and advancement potential in a global brand.
What You'll Do8
- 1Direct daily shift operations, coordinating team tasks to meet service and quality standards.
- 2Coach team members on performance and training initiatives, building their skills for growth.
- 3Ensure exceptional customer service, resolving issues promptly to boost satisfaction.
- 4Monitor food safety and cleanliness, following Arby's protocols during every shift.
- 5Manage cash handling and opening or closing procedures, securing accurate transactions.
- 6Communicate shift updates to management, flagging concerns and wins.
- 7Drive sales by promoting menu items and upselling, increasing average ticket size.
- 8Maintain inventory levels, restocking supplies and minimizing waste.
Requirements7
- 16+ months of restaurant or retail management experience.
- 218+ years of age.
- 3Authorized to work in the U.S. without sponsorship.
- 4Proven ability to deliver exceptional customer service.
- 5Flexible schedule including nights, weekends, and holidays.
- 6Strong communication and leadership skills.
- 7Ability to stand for long periods and lift up to 30 lbs.
Salary Insight
$15 - $22k per year
Location
Required Skills
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