Shift Leader Domino's Franchise

Overview

Shift Leader oversees daily oversight coordination execution sales costs employee retention customer service food quality cleanliness sanitation. Provides leadership support to Manager on Duty maintains high standards of service during high volume fast paced operations communicates clearly positively with management team members greets customers professionally promptly provides excellent customer service encourages repeat customers offers information about menu specials helps support shift management communicates daily job assignments oversees pre close functions ensures service and food quality standards maintained front of house manages cash management duties counts down registers tracks cash coupons processes daily reports back of house adheres waste tracking procedures follows food labor cost best practices up sells additional products masters point of sale POS computer systems handles currency credit transactions accurately follows safe food preparation assembly presentation assists management inventory control stock ordering builds loyal customers through friendly interactions consistent appreciation resolves complaints promptly professional cross trains coordinates scheduling takes initiative finds extra tasks assembles folds boxes affixes labels promotional materials prepares variety pizzas other menu items measures ingredients reads order slips receives verbal instructions prepare orders simultaneously cleans stocks restocks work stations display cases transfers supplies tools performs supervisor aware of food shortages adheres quality standards principles guidelines policies performs other duties as assigned.

What You'll Do11

• 1Provides leadership support to Manager on Duty
• 2Maintains high standards of customer service during high volume fast paced operations
• 3Communicates clearly and positively with management team members
• 4Greets customers in person or via phone and takes order professionally and promptly
• 5Provides excellent customer service to encourage repeat customers offering information about menu and specials
• 6Helps support shift management
• 7Communicates daily job assignments on each shift
• 8Oversees pre close functions while ensuring service and food quality standards are maintained
• 9Oversees cash management duties counts down registers tracks cash coupons processes daily report
• 10Adheres to all waste tracking procedures and follows food labor cost best practices
• 11Up sells additional products masters point of sale POS computer systems handles currency credit transactions accurately follows safe food preparation assembly presentation

Salary Insight