Shift Leader - Dave's Hot Chicken
Overview
The Closing Kitchen Leader oversees all restaurant activities while on duty. This role ensures consistency with the business plan and supports staff performance. The leader collaborates with management to align operations and maintains a positive guest experience.
What You'll Do24
- 1Supervise coworkers and monitor performance
- 2Ensure compliance with safety policies
- 3Delegate tasks based on employee skills
- 4Conduct daily ops walks and Q&A checks
- 5Organize shift schedules and track attendance
- 6Assign duties using knowledge of job impacts
- 7Greet guests and serve food with a positive attitude
- 8Coordinate menu preparation following instructions and safety rules
- 9Maintain cleanliness through delegation of cleaning tasks
- 10Handle guest concerns professionally
- 11Provide direction and feedback to keep productivity high
- 12Communicate performance to management and address issues
- 13Train new and current staff on tasks
- 14Balance cash drawers and prepare deposits
- 15Enforce management rules and directives
- 16Plan and implement daily operational routines
- 17Complete administrative duties and paperwork
- 18Supervise opening and closing activities
- 19Establish trust for open communication
- 20Model positive behavior for the team
- 21Follow company policies for food and cash controls
- 22Support management goals and directives
- 23Contribute to restaurant success through consistent shift performance
- 24Resolve interpersonal issues effectively
Requirements11
- 1Current student or high school diploma/GED preferred
- 2At least 18 years old and fluent in English
- 3Certified in all stations via DHC Training Program
- 4Flexibility for nights weekends and holidays
- 5Ability to stand for long periods in fast-paced environment
- 6Positive attitude and strong communication skills
- 7Reliable transportation and driver’s license
- 8Strong people skills and guest service abilities
- 9Initiative to solve problems independently
- 10Physical stamina to lift 50-75 lbs
- 11Willingness to work flexible hours including shifts
Salary Insight
$40k per year
Location
Required Skills
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