Service Manager, Pool Service Operations
Overview
Own the pool service office operations and staff supervision at Pinch A Penny Phoenix. Lead daily office workflows, scheduling, and customer service for a high-volume pool service business. Collaborate with teams to ensure smooth payroll, accounting, and service delivery. This role differentiates itself by combining office leadership with hands-on pool service knowledge and a strong focus on safety and customer experience.
What You'll Do5
- 1Lead staff scheduling and daily office operations for Pinch A Penny Pool Service
- 2Oversee payroll, paperwork, and customer service interactions to ensure accuracy and satisfaction
- 3Coordinate pool repairs scheduling and communication with customers and technicians
- 4Maintain security systems and ensure compliance with safety policies and procedures
- 5Provide exceptional service and support to internal teams and external customers
Requirements5
- 1High school diploma or equivalent
- 2Experience in office management, accounting and customer service
- 3Excellent customer service and computer skills required
- 4Attention to detail and strong communication skills
- 5Must maintain satisfactory attendance and performance standards
Salary Insight
Salary not disclosed in listing
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