Service Manager Hy-Vee Kansas City
Overview
Service Manager overseeing grocery operations in Kansas City. Responsible for delivering efficient friendly customer service while leading teams and ensuring operational excellence. This role drives store success through strategic leadership and community engagement.
What You'll Do11
- 1Maintain positive atmosphere through flexible teamwork and employee engagement
- 2Provide courteous customer service addressing needs promptly
- 3Lead staff during shifts and assign tasks to ensure timely completion
- 4Supervise all departments including HWH Perishables and Store Operations
- 5Generate friendly store environment by greeting customers and learning names
- 6Answer phones and assist customers with product location and heavy items
- 7Plan schedules and coordinate employee duties across all areas
- 8Formulate pricing strategies following Store Director guidelines
- 9Ensure proper customer service and resolve specific issues
- 10Evaluate employee performance for promotions transfers or recommendations
- 11Train staff on policies procedures and job duties
Requirements5
- 118+ years experience in retail management
- 25+ years building ETL pipelines with Spark and Airflow
- 3Proven track record in customer-focused leadership roles
- 4Strong communication and problem-solving abilities
- 5Ability to manage multi-department operations effectively
Salary Insight
Salary not disclosed in listing
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