Server, Hospitality & Guest Experience at The Cheesecake Factory
Overview
Own guest satisfaction in a high-volume, fast-paced restaurant setting. You’ll guide guests through the menu, deliver timely service, and uphold hospitality standards across a large dining room. The role centers on building rapport, executing accurate orders, and maintaining clean, organized work areas. This position offers steady hours, flexible scheduling, growth opportunities, and competitive earnings potential in a renowned brand.
What You'll Do10
- 1Build rapport with guests through casual conversation to create a welcoming experience
- 2Orchestrate dining experiences in alignment with service standards to ensure timely, accurate orders
- 3Take and enter accurate orders using a POS system to drive smooth dining flow
- 4Deliver food and drinks with speed and a sense of urgency while maintaining guest satisfaction
- 5Process payments accurately including cash handling and credit/debit transactions
- 6Follow alcohol service guidelines and uphold safety policies to support responsible service
- 7Demonstrate ownership of sidework and closing tasks to maintain cleanliness and organization
- 8Work well under pressure with a positive, patient attitude
- 9Coordinate with the kitchen to ensure order accuracy and timely service
- 10Fill and refill beverages and manage multiple tables efficiently
Requirements9
- 1Previous experience in a high-volume restaurant environment preferred
- 2Ability to guide guests through menu knowledge and dietary considerations
- 3Strong communication and interpersonal skills
- 4Willingness to work flexible schedules including nights and weekends
- 5Ability to stand for extended periods and carry serviceware
- 6Basic math and cash handling skills
- 7Commitment to delivering thoughtful and attentive service
- 8Familiarity with POS systems and beverage service standards
- 9Ability to work collaboratively with a team
Salary Insight
$12 - $15k per year
Location
Required Skills
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