Sales Support Assistant ABC Stone
Overview
Sales Support Assistant at ABC Stone in New York requires training from top sales reps. Candidates must build long-term relationships and provide outstanding follow-up. Detail-oriented tech-savvy multi-tasker with excellent communication skills. Must work under pressure and switch gears quickly to respond to multiple client requests efficiently.
What You'll Do41
- 1Receive direction from Sales Reps and Showroom Team Leader
- 2Support inside and outside sales representatives
- 3Identify differentiate and explain Stone products
- 4Assist during viewings scheduled and prepared by a Sales Rep
- 5Prepare recaps of viewings scheduled and prepared by a Sales Rep
- 6Coordinate sample requests with Sample Team
- 7Capture client information and advance sales process steps
- 8Perform Customer Relationship Management via CRM database
- 9Maintain potential and current projects in SalesForce
- 10Prepare quotes and sales orders under supervision of a Sales Rep
- 11Advise clients on product selections
- 12Provide client support and customer service via phone email and in person
- 13Follow up on hold with clients and report discrepancies to Team Leader
- 14Display knowledge of general sales procedures
- 15Coordinate with Inventory Control for slab quality checks and reports
- 16Create holds quotes and sales orders
- 17Participate in bi-weekly sales meetings
- 18Continuously learn about new products
- 19Greet and meet reception clients
- 20Prescreen walk-in clients and manage phone calls
- 21Pleasantly greet clients upon arrival
- 22Collect data from clients through Welcome Form
- 23Receive and direct visitors to appropriate location or personnel
- 24Notify appropriate personnel of visitor arrivals
- 25Enter visitor information in the CRM system
- 26Handle administrative activities such as booking meetings scheduling appointments and arranging transportation
- 27Receive and send mail and packages
- 28Respond to internal and external inquiries and distribute accurate information
- 29Maintain dedicated client meeting and reception areas
- 30Follow all SOPs as assigned
- 31Perform other duties as needed
- 32Ensure space is stocked and organized
- 33Follow all SOPs as assigned
- 34Perform other duties as needed
- 35Maintain confidentiality and handle sensitive information discreetly
- 36Proficient with Microsoft Office Suite or related software
- 37Prior Stone experience a plus
- 38Experience in Salesforce or similar CRM a plus
- 39High school diploma required; Bachelor’s degree preferred
- 40Proven experience in Sales Support or similar administrative role
- 41At least two years related experience required
Requirements6
- 15+ years building ETL pipelines with Spark and Airflow
- 25+ years experience in Salesforce or similar CRM
- 3High school diploma required
- 4Bachelor’s degree preferred
- 5Proven experience in Sales Support or similar administrative role
- 6At least two years related experience
Salary Insight
$52 - $58k per year
Location
Required Skills
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