Sales Associate Longchamp USA
Overview
Sales Associate at Longchamp USA based in New York, NY. Provide excellent customer service and generate sales in a boutique retail environment.
What You'll Do30
- 1Generate and maximize sales by convincing clients to purchase products
- 2Maintain product knowledge and merchandise care information
- 3Develop and maintain client books
- 4Keep accurate sales records
- 5Follow customer service guidelines including greetings returns exchanges transfers and loss prevention
- 6Greet and serve customers with a friendly smile
- 7Gift wrap and bag items for customers
- 8Assist with mailings answering phones and taking phone orders
- 9Participate in floor moves merchandising and displays
- 10Process and replenish merchandise
- 11Stock and re-shelf shelves counters and tables
- 12Tag merchandise as needed
- 13Keep the sales floor clean and orderly
- 14Adhere to company policies and procedures
- 15Accurately complete sales transactions and manage cash and media accounts at POS registers
- 16Work on special projects as assigned
- 17Perform all Cegid transactions proficiently including sales returns exchanges item and customer lookups CRM and report generation
- 18Run reports and open and close registers according to Cegid Manual guidelines
- 19Prepare and send shipments properly receive and check shipments
- 20Use UPS System for shipping
- 21Operate Microsoft Excel Outlook and Word
- 22Communicate effectively with associates and customers
- 23Work in a multi-task fast paced environment with minimal supervision
- 24Process information through computer systems and POS registers
- 25Read count and write to complete documentation
- 26Access all store areas including selling floor stock and register areas
- 27Operate equipment necessary to run the store
- 28Research new market trends
- 29Travel between boutiques as needed
- 30Work varied hours days evenings weekends and holidays
Requirements12
- 1High School Diploma or GED or equivalent work experience and education
- 2Three plus years high-end retail boutique sales experience
- 3Understanding of inventory customer sales and merchandising
- 4Proficiency with Cegid transactions including sales returns exchanges and CRM
- 5Knowledge of Microsoft Excel Outlook and Word
- 6Ability to speak and communicate effectively with associates and customers
- 7Organized self starter with ability to work independently under stress
- 8Physical demands include climbing balancing stooping kneeling crouching reaching walking pushing pulling lifting fingering grasping feeling talking hearing repetitive motions
- 9Visual acuity required for data analysis transcription computer terminal use extensive reading small part inspection measurement devices assembly fabrication
- 10An understanding of the French language would be a plus
- 11Experience with shipping and receiving processes
- 12Commitment to diverse inclusive workplace
Salary Insight
$44 - $52k per year
Location
Required Skills
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