Sales Associate, Fashion Retail & Customer Service
Overview
You own the customer experience on the sales floor at J.Crew, from first greeting to final purchase. You drive sales by styling customers and keeping the store aligned with our brand's classic yet fresh aesthetic. You'll collaborate with a close-knit team and report to store management, sharing insights that shape daily operations. This role stands out for its up to 60% discount on J.Crew, J.Crew Factory, and Madewell products.
What You'll Do7
- 1Greet every customer with authentic energy and help them discover their personal style.
- 2Drive sales by exceeding selling and service expectations on the floor.
- 3Execute operational and product tasks assigned by the management team.
- 4Share customer feedback and insights with the management team to improve the store experience.
- 5Maintain visual standards and keep the sales floor stocked and inviting.
- 6Process transactions and handle returns with accuracy and speed.
- 7Represent the brand values in every interaction, from greeting to goodbye.
Requirements7
- 118+ years old.
- 2Passion for the J.Crew brand and current fashion trends.
- 3Strong teamwork and communication skills.
- 4Flexibility to work nights, weekends, and holidays.
- 5Ability to bend, reach, stretch, and lift up to 40 pounds.
- 6Problem-solving skills to handle customer needs and store tasks.
- 7Previous retail or customer service experience is a plus.
Salary Insight
$35 - $40k per year
Location
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