TCC Wireless LLCVerified Source

Retail Sales Representative, Wireless & Metro by T-Mobile

31K–62K
Onsite · Boston, Massachusetts
Posted August 12, 2026
payroll

Overview

You own the customer experience at a Metro by T-Mobile store, driving sales of devices, plans, and accessories. You will work with TCC Wireless in Boston, MA, reporting to the store manager and collaborating with a small team. Your role pairs 5+ years of retail sales expertise with a passion for wireless tech. You will earn uncapped commission paid twice a month, a rare structure in the industry. This position offers 50-60% base salary plus commission, with growth potential to $30 per hour.

What You'll Do9

  • 1Greet customers and identify their wireless needs to recommend the right device, plan, or accessory.
  • 2Demonstrate the latest smartphones, tablets, and wearables to drive upgrades and activations.
  • 3Hit monthly sales targets for activations, upgrades, and accessory attachments.
  • 4Set up devices, port numbers, and troubleshoot common issues on Android and iOS platforms.
  • 5Stay current on T-Mobile promotions, pricing, and plan changes to guide customer choices.
  • 6Process transactions accurately in POS system, maintaining security and privacy standards.
  • 7Maintain store appearance, restock shelves, and manage inventory counts weekly.
  • 8Participate in ongoing training sessions to master new 5G technology and sales techniques.
  • 9Collaborate with the sales team to create a lively, customer-focused store environment.

Requirements7

  • 11-2 years of retail or wireless sales experience, or equivalent customer service background.
  • 2Proven ability to meet or exceed sales goals in a fast-paced environment.
  • 3Strong verbal communication skills with a friendly, approachable demeanor.
  • 4Working knowledge of smartphones, plans, and accessories is a plus.
  • 5Ability to stand for 8-hour shifts and lift up to 40 lbs.
  • 6Flexible schedule including weekends, holidays, and evening shifts.
  • 7High school diploma or equivalent; bilingual in Spanish or Portuguese a bonus.

Salary Insight

$31 - $62k per year

Location

Typeonsite
LocationBoston, Massachusetts

Required Skills

tmobileandroidiospos5g
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