Restaurant General Manager, Quick Service Restaurant
Overview
You own the daily operations of a high-volume Cook Out restaurant, driving profitability by managing food, labor, and paper costs. You lead a team of 20-40 crew members, mentoring shift leaders and assistant managers. Your focus is on executing brand standards for service speed and food quality. This role rewards hands-on leadership with clear promotion paths to multi-unit management.
What You'll Do8
- 1Run front and back of house operations, scheduling staff to meet peak demand windows.
- 2Meet monthly cost targets for food, labor, and paper by adjusting labor hours and supply orders.
- 3Coach shift leaders on customer interaction scripts and order accuracy standards.
- 4Recruit, onboard, and train new crew members using the company's Cook Out training program.
- 5Conduct daily line checks and food safety audits, correcting deviations from HACCP protocols.
- 6Drive sales growth through local marketing initiatives and community outreach.
- 7Resolve customer complaints on the spot, turning negative experiences into repeat visits.
- 8Prepare weekly sales and labor reports for the district manager.
Requirements6
- 11+ years managing a QSR or fast-casual restaurant team.
- 2Proven ability to hit cost-of-goods and labor targets.
- 3ServSafe or HACCP certification (or ability to obtain within 60 days).
- 4Availability to work opening, closing, and weekend shifts.
- 5Track record of developing 2+ employees into management roles.
- 6Fluent in English with strong verbal communication skills.
Salary Insight
$75 - $100k per year
Location
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