Restaurant Customer Service Manager Chick-fil-A Orlando Ave. Fairbanks
Overview
Lead guest experience by delivering fast friendly accurate service while maintaining clean safe environment. Own shift operations drive operational excellence.
What You'll Do11
- 1Build scalable POS systems using Python and AWS
- 2Design kitchen workflows with React frontend integration
- 3Implement inventory management using Spark and Airflow
- 4Train staff on Winning Hearts hospitality model
- 5Ship new locations following CPC Card certification standards
- 6Analyze performance metrics using Kubernetes dashboards
- 7Collaborate with cross-functional teams to improve service speed
- 8Maintain compliance with health safety regulations
- 9Optimize labor schedules through data analysis
- 10Drive revenue growth via upselling techniques
- 11Mentor junior staff to achieve managerial readiness
Requirements11
- 15+ years managing restaurant operations
- 23-5 seasons leading diverse teams
- 3Certified in AWS Certified cloud services
- 4Proficient in React development
- 5Experience with Spark big data processing
- 6Familiarity with Kubernetes container orchestration
- 7Knowledge of Python scripting
- 8Background in Airflow workflow automation
- 9Understanding of ZippyApp platform usage
- 10Expertise in CPC Card industry standards
- 11Strong communication skills for guest interaction
Salary Insight
Salary not disclosed in listing
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