TEKsystems
TEKsystemsVerified Source

Research Coordinator, User Testing (Entry Level)

Onsite · Boston, Massachusetts
Posted August 12, 2026
payroll

Overview

You will coordinate in-person user research sessions for a startup testing a wearable medical device, documenting participant feedback with an iPad. You will guide participants through structured activities, record observations, and ensure data accuracy. Join a collaborative team and gain hands-on experience in healthcare technology and client-facing research. This contract role in Waltham, MA offers a pathway to extended opportunities for top performers.

What You'll Do6

  • 1Facilitate in-person user research sessions, guiding participants through structured testing activities with a wearable medical device.
  • 2Observe and document participant feedback and behaviors using an iPad and note-taking tools.
  • 3Record session data clearly and consistently, ensuring accurate capture of user experiences.
  • 4Maintain a welcoming, professional environment, building rapport with diverse participants.
  • 5Communicate issues to the internal team promptly, escalating when necessary.
  • 6Follow research protocols and protect participant confidentiality at all times.

Requirements7

  • 1Entry level role, open to recent graduates or candidates with limited experience.
  • 2Strong interpersonal and communication skills, comfortable engaging with diverse individuals.
  • 3Friendly, professional demeanor with high emotional intelligence.
  • 4Organized and detail-oriented during live sessions.
  • 5Basic comfort using technology such as iPads, apps, and note-taking tools.
  • 6Reliable and punctual with a strong sense of accountability.
  • 7Ability to work onsite in Waltham, MA, Monday-Friday 9AM-6PM.

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationBoston, Massachusetts

Required Skills

ipadnote-takingresearchhealthcare technologycommunication
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