Professional Services Consultant Nexthink
Overview
Nexthink seeks a Professional Services Consultant to lead advisory services for customers. This remote role drives technical execution and business impact through consultative engagement and hands‑on configuration. The ideal candidate establishes trusted advisor status while delivering measurable outcomes.
What You'll Do15
- 1Lead recurring customer sessions to identify and design outcome‑driven use cases aligned with business objectives
- 2Drive consultative conversations to define remediation possibilities using Nexthink products
- 3Translate business requirements into structured solution designs considering process alignment and stakeholder impact
- 4Guide customers in embedding Nexthink into service management and cross‑functional workflows
- 5Empower adoption while maintaining trusted advisor status
- 6Support milestone achievement and measurable outcomes
- 7Implement and configure Nexthink products following best practices and approved designs
- 8Develop dashboards investigations alerts campaigns and automation workflows
- 9Integrate with customer systems via scripting and API approaches
- 10Analyze endpoint and operational data to generate actionable insights
- 11Troubleshoot technical challenges using structured problem‑solving techniques
- 12Maintain accurate documentation of configurations and engagement activities
- 13Lead technical engagements and collaborate with colleagues
- 14Continuously enhance skills using structured problem‑solving tools
- 15Communicate effectively across platforms and uphold customer satisfaction standards
Requirements9
- 15+ years consulting advisory experience in technology B2B SaaS environments
- 2Bachelor’s degree in Computer Science Information Systems Software Engineering or related field
- 3Strong ability to translate business issues into technical solutions
- 4Proven track record driving consultative conversations and remediation planning
- 5Exceptional analytical skills for interpreting visual data and generating insights
- 6Deep knowledge of Microsoft Windows clients and applications
- 7Ability to rapidly learn new technologies independently
- 8Experience with service management and cross‑functional workflow integration
- 9Commitment to compliance with scheduling reporting and expense policies
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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