Fifth Third Bank, National Association
Fifth Third Bank, National AssociationVerified Source

Personal Banker Associate I - Rosemont IL

44K–70K
Onsite · Chicago, Illinois
Posted August 10, 2026
payroll

Overview

Join Fifth Third Bank as a Retail Personal Banker I to transform banking experiences. This role offers a structured onboarding program leading to a certified position. Responsibilities include consultative sales, cross-selling, and mentoring colleagues. Unique aspects include direct client relationship management and leadership opportunities within the Financial Center.

What You'll Do11

  • 1Apply consultative sales process and Financial Needs Assessment to create detailed customer profiles and identify financial opportunities
  • 2Maintain deep expertise in retail consumer and small business products using CAMP and marketing tools
  • 3Drive cross-selling initiatives and lead outside sales activities like membership presentations and community events
  • 4Collaborate with Business Partners to refer customers for comprehensive financial solutions
  • 5Guide Customer Service Representatives through sales processes and resolve customer issues
  • 6Uphold confidentiality and adhere to ethical standards while managing sensitive account information
  • 7Participate in loan processing and Financial Center operations as directed by manager
  • 8Analyze credit and financial data using advanced mathematical functions
  • 9Represent Fifth Third Bank professionally in communication and appearance
  • 10Travel for training and maintain flexible scheduling within the affiliate network
  • 11Ensure compliance with regulatory requirements and internal policies

Requirements10

  • 1College degree or relevant work experience with transferable skills
  • 2Demonstrated sales experience for consumer or small business clients
  • 3Strong analytical abilities for financial assessments
  • 4Excellent communication skills for customer interaction
  • 5Ability to obtain S.A.F.E. Act registration through NMLS
  • 6Experience with retail banking procedures and risk management
  • 7Commitment to ethical conduct and professional integrity
  • 8Willingness to complete mandatory onboarding and education program
  • 9Physical stamina for extended periods at computer stations
  • 10Flexibility for travel and schedule adjustments

Salary Insight

$44 - $70k per year

Location

Typeonsite
LocationChicago, Illinois

Required Skills

consultative sales processFinancial Needs AssessmentRetail consumer and small business product knowledgeCAMP marketing toolscross‑sellingcustomer servicerisk managementadvanced math functionsSAFE Act registration
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