PEO Implementation Specialist at Niural
Overview
We seek a detail-oriented client-focused PEO Implementation Specialist to guide onboarding and setup of new clients across payroll PEO EOR contractor and Canada payroll. This role involves leading implementation from kickoff through go-live, serving as primary contact, coordinating internal setup tasks, and ensuring client readiness. Collaboration with Sales Customer Success Payroll Operations Benefits Tax Global Operations and Engineering is essential. The position demands strong organization clear communication and multi-client management.
What You'll Do18
- 1Own and manage client implementations from kickoff through go-live
- 2Serve as primary point of contact for clients during implementation
- 3Collect and review required onboarding information including company details employee data payroll history tax information benefits contractor details entity details and documents
- 4Coordinate internal setup tasks across Payroll Operations Benefits Tax Global Operations Engineering Customer Success and Sales
- 5Track implementation milestones deadlines missing items risks and blockers
- 6Support payroll setup including pay schedules earnings deductions employee data prior payroll information and payroll history
- 7Assist PEO onboarding tasks such as employee setup benefits coordination tax setup and client readiness
- 8Support EOR and global payroll onboarding including employee information salary details country-specific requirements and internal handoff to global operations
- 9Onboard contractor setup including contractor details payment setup and compliance documentation
- 10Review client and employee data for accuracy before launch
- 11Help prepare clients for first payroll first invoice employee onboarding or go-live milestone
- 12Communicate timelines next steps and required actions clearly to clients
- 13Partner with internal teams to troubleshoot onboarding issues and resolve setup gaps
- 14Document implementation notes client setup details risks decisions and internal handoff information
- 15Conduct or support client handoff to Customer Success after implementation
- 16Help build and improve implementation checklists SOPs templates and onboarding resources
- 17Identify process gaps and recommend improvements to enhance accuracy scalability and client-friendliness
- 18Assist special projects related to onboarding platform setup process improvement and client readiness
Requirements10
- 15+ years building ETL pipelines with Spark and Airflow
- 23-5 seasons of experience in payroll HRIS PEO EOR or global payroll implementation
- 3Payroll HRIS PEO EOR or global payroll experience preferred
- 4Strong understanding of payroll onboarding employee data payroll setup and implementation workflows
- 5Direct client experience during onboarding or implementation
- 6Ability to manage multiple projects deadlines and client timelines simultaneously
- 7Detail-oriented mindset with focus on accuracy
- 8Excellent written and verbal communication skills
- 9Cross-functional collaboration with internal operations tax benefits engineering sales or customer success teams
- 10Comfort with payroll systems HRIS platforms spreadsheets ticketing systems or project management tools
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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