Patient Services Team Lead RadNet
Overview
RadNet seeks a Patient Services Team Lead to lead a team delivering quality care across New Jersey. This role focuses on patient satisfaction and operational excellence.
What You'll Do18
- 1Lead a team of employees
- 2Provide training and guidance to staff
- 3Coordinate work schedules and oversee front office operations
- 4Assist in interviewing candidates for front office positions
- 5Relieve staff for vacation and sick-time coverage
- 6Greet patients and manage check-in processes
- 7Act as liaison between physicians and patients
- 8Verify patient and insurance information for accurate billing
- 9Answer phones and schedule appointments
- 10Guide patients through scheduling steps
- 11Notify team members of patient arrivals
- 12Participate in meetings and implement best practices
- 13Support quality patient care initiatives
- 14Safeguard patient property and PHI
- 15Maintain professional behavior and respect for boundaries
- 16Interact diplomatically with patients and families
- 17Establish cooperative working relationships
- 18Demonstrate effective communication and problem-solving skills
Requirements5
- 1At least 3+ years as a Patient Service Representative in radiology
- 2High school diploma
- 3Excellent communication and interpersonal skills
- 4Strong computer and problem-solving abilities
- 5Dynamic leadership and teamwork capabilities
Salary Insight
$37 - $52k per year
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