Part Time Branch Ambassador - Queens Village Capital One
Overview
Capital One seeks a Part Time Branch Ambassador at Queens Village to lead trust and digital experiences. This role combines hospitality heart with tech fluency to deliver human-centric banking. You will embody brand values while supporting branch operations and consulting clients on financial goals.
What You'll Do11
- 1Guardian of Trust & Accuracy Execute high-volume cash transactions with 100% accuracy while maintaining compliance-first standards for BSA/AML and federal regulations
- 2Digital Concierge Educate clients on mobile banking remote deposit capture and contactless payments to enhance convenience and security
- 3First-Line Consultant Identify client needs and match them with appropriate digital tools or banking solutions
- 4Hospitality Lead Greet customers warmly and ensure each interaction feels personal and supportive
- 5Precision and Detail Ensure numerical accuracy and follow clear procedures consistently
- 6Adaptability Transition between cash handling and digital demonstrations rapidly
- 7Curiosity Explore the why behind processes to continuously improve customer journeys
- 8Support Branch Operations Assist with transactions and provide backup childcare or elder care support
- 9Compliance Oversight Maintain safety and integrity across all interactions
- 10Consultative Coaching Guide clients toward achieving financial objectives
- 11Team Collaboration Work alongside colleagues to strengthen community impact
Requirements9
- 1High School Diploma GED or equivalent certification
- 2At least 1 year retail sales or customer service experience
- 3Minimum 6 months cash handling experience
- 4Associate’s degree preferred
- 5Proficiency in G-Suite
- 6Strong written and oral communication skills
- 7Ability to lift up to 25 pounds and stand/move for extended periods
- 8Regular attendance and willingness to adjust schedules
- 9Valid identification and proof of residency in Queens Village
Salary Insight
$52 - $55k per year
Location
Required Skills
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