Nexus Collections Supervisor III Revenue Specialist III
Overview
The Comptroller of Maryland’s Compliance Division seeks two supervisors to lead Individual Tax Audit and Collections. This role involves overseeing audits and collections teams across Baltimore and Annapolis. Responsibilities include training staff monitoring compliance and managing employee relations. The ideal candidate excels in tax law interpretation and has strong leadership skills.
What You'll Do11
- 1Train and assist auditors in interpreting Maryland income tax laws related to audit and non-filer programs
- 2Monitor phone systems in a call center environment
- 3Assign correspondence to agents within the Individual Nexus Unit
- 4Maintain employee attendance records and handle personnel matters via counseling or incident reports
- 5Review payment agreements wage garnishment and property lien actions
- 6Evaluate delinquent cases for waiver inactivation or settlement offers
- 7Reconcile case balances research payment discrepancies and authorize account adjustments
- 8Assess MVA license holds to determine payment requirements
- 9Supervise three to seven employees enforcing collection of deficient income tax cases
- 10Conduct background checks and verify eligibility for employment
- 11Ensure compliance with state and federal tax regulations during audits and collections
Requirements5
- 1Graduation from an accredited high school or possession of a high school equivalency certificate with optional bookkeeping or accounting coursework
- 2Five years of experience in tax assessment collections investigations adjustments or taxpayer services within revenue administration fields
- 3Experience in sales and use tax income tax admissions amusement tax withholding tax alcohol tobacco tax or other authorized revenue levies
- 4Ability to obtain substitutions for experience through associate degree or bachelor's degree with accounting focus
- 5Proficiency in understanding complex tax laws and regulatory requirements
Salary Insight
$67k per year
Location
Required Skills
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