Jerry Lucente - State Farm AgentVerified Source

Multi-Line Representative, State Farm Agent Team

55K–85K
Onsite · Chicago, Illinois
Posted August 12, 2026
payroll

Overview

You'll own the customer experience at Jerry Lucente State Farm, guiding clients through claims and coverage decisions at a trusted local agency. You'll work directly with the agent and a tight-knit team, handling multi-line products like auto, home, and life. This role offers a clear path to growth with paid training and licensing support, making it ideal for a relationship-driven professional who thrives on helping others.

What You'll Do7

  • 1Communicate with customers to understand their needs and present available product options across auto, home, and life lines.
  • 2Build relationships with new and existing customers to grow the agency's book of business in the Homer Glen community.
  • 3Support daily office operations, including documentation, scheduling, and follow-up to keep every interaction smooth.
  • 4Drive marketing efforts by participating in community events and outreach to boost local awareness.
  • 5Maintain accurate records in State Farm systems to ensure a consistent, high-quality customer experience.
  • 6Collaborate with the agent and team members to hit office objectives and exceed service goals.
  • 7Turn needs-based conversations into confident decisions that truly protect customers and earn their trust.

Requirements6

  • 11-3 years of customer service or business support experience.
  • 2Effective written and verbal communication skills to explain insurance options clearly.
  • 3Strong organizational abilities with attention to detail for accurate documentation.
  • 4Comfortable working in a fast-paced agency environment with diverse customer needs.
  • 5Prior experience in insurance or financial services is preferred.
  • 6Must possess or be able to obtain Illinois insurance licenses within 90 days of hire.

Salary Insight

$55 - $85k per year

Location

Typeonsite
LocationChicago, Illinois

Required Skills

Effective written and verbal communicationStrong organizational abilitiesAttention to detailCustomer serviceBusiness supportInsurance knowledgeState insurance licenseMarketing
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